Dave Boggs

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About the Author: Dave Boggs is the founder and CEO of SyberWorks, Inc (www.syberworks.com). He has been involved with computer-based and web-based training for more than twelve years. Before founding SyberWorks, Dave was the VP of Sales and Business Development for Relational Courseware. He holds a Bachelor of Science degree in Physics from Union College in Schenectady, NY, and an MBA from the Kellogg School of Management at Northwestern University in Evanston, IL. The Boggs e-Learning Chronicle Dave Boggs also writes the Boggs e-Learning Chronicle, which reports on trends, provides observations, and information about e-learning and web-based training.

E-Marketing

12 Ways to Use Web-Based Learning Management Systems for Customer Acquisition and Retention in Busin

14th October 2005
Customer acquisition and customer retention are important issues for any company today. A simple definition of "customer acquisition" is the process of acquiring or obtaining new customers, and/or converting prospects to customers. "Customer retention" is... Read >
E-Marketing

12 Ways to Use Web-Based Learning Management System for Customer Acquisition and Retention, Part 2

14th October 2005
Customer Retention Uses of Web-based Learning Management Systems (LMSs) 8) Around-the-clock, 24-7 tech support. A web-based LMS used to deliver training and product support is able to provide 24-7 customer support, with courses on installation procedur... Read >
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